Mission Statement
our vision for the company

• To aggressively grow the company by selectively acquiring, developing and managing hotels.
• To help our people reach their full potential.
• To develop a world class organization.
• To build loyalty amongst our associates, customers and partners.

Values
beliefs support our vision

• This is a very unique company
  and only very special people work here.
• Our People have the right and duty
  to be involved,
  to know what is expected of them,
  to influence decision making,
  to be accountable and
  to understand results.
• We care about our people and are committed
  to helping them realize their full potential,
  knowing that the needs of the company are best met by meeting the needs of our people.
• We can only be a quality company if we are
  never satisfied with the quality of our company.
• Profit must be a result of all our contributions. While it is not the only goal of the company, it is, like breathing, essential to life.

Guiding Principles
the spirit of our culture

• Make it better than it was before.
• Always give each other the benefit of the doubt. Always.
• Be honest with yourself; only then can you be honest with others.
• Do everything with gratitude and humility.
• Communicate clearly and directly and take the time to say what you mean.
• Give feedback immediately. Accept feedback openly.
• It's o.k. to say, "I'm sorry... I'm wrong ... I don't know".
• Keep all who need to know informed.
• Lead by example and walk your talk.
• Listen.
• Focus on what is important, not urgent.
• Always do what you say you are going to do.
• Resolve all conflict within 24 hours.
• Be responsive.
• None of us are as good as all of us.
• Test it…don’t be afraid to fail.
• Celebrate success wildly.
• Practice random acts of kindness.
• Always do what is in the best interest of the company.